Approving a Prior Authorization Web Page

Overview - The PA Approval function allows the user to approve a PA  from the Web Portal.

Approving a Prior Authorization: Web Page Image

Figure 248: PA Approval

 

Approving a Prior Authorization:  Web Page Details

  1. After logging in to the secure Web Portal, on the left side of the Home Pagein the navigation bar, the user should click Prior Authorization under the Delmarva heading.
  2. On the Enter a PA page, the user will enter the search criteria for  the PA.  Search criteria include: PA ID, Recipient ID, Provider ID, PA Source, and PA Request Type.
  3. The uses will click the radio button beside the PA to review/approve and click Submit.
  4. The user will change the PA Header Status to Approved (if applicable) and click Submit to save/approve the PA.

Figure 249: PA Approval

 

Figure 250: PA Approval